Hạn nộp: 20/08/2023
Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
Thông tin cơ bản
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Số lượng
1
Nơi làm việc
Huyện Phú Lộc - Huế
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Sân Golf
Ngành nghề
Hành chính, nhân sự
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
22/06/2023 16:24
Mô tả công việc
1. Banyan Tree Culture and Spirit
- Instill commitment to the Banyan Tree experience in associates ensuring that the Group’s vision, mission, our core values (IDEALS), Banyan Tree Roots, Brand Positioning are assimilated and the objectives of the hotel are met.
- Promote performance improvement, Service Excellence and quality achievement throughout the organization.
- Conduct regular training needs assessment of all associate levels in the property.
- Prepare, communicate and implement an annual training plan for the hotel.
- Design, create and develop informal and formal solutions and training programs to meet BTHR organizational needs, analyze the most appropriate strategy, methodologies and technologies to maximize the learning experience and impact.
- Conduct training and orientation programs for associates at all levels.
- Conduct core training programs.
- Facilitate Other Training Programs conducted by other Subject-Matter Expert.
- Keep abreast with innovations and developments of training techniques and methods.
- Initiate and coordinate training/ learning activities required to meet quality standards.
- Ensure New Associates Departmental Induction Program implemented in respective departments.
- Ensure that regular, scheduled training plans are subsequently implemented and followed in all departments.
- Monitor the implementation of specific programs, e.g. Risk Management Training Program.
- Train & manage English Teachers to make sure all English training P&P are followed according to standards
- Monitor and advise on the performance of the quality management systems and produces data and report on performance, measuring against set indicators.
- Monitor the standards of performance in all departments and take or suggest appropriate actions, as and when required.
- Prepare, monitor and control the hotel’s annual training budget.
- Ensure that a sufficient number of qualified departmental trainers are available in every department.
- Ensure the maximum utilization and productivity of department trainers in each department.
- Be in charge of all activities of the Laguna Training Academy at Lăng Cô
- Support BTMA’s Talent Management Programs e.g. Management Development Program (MDP).
- Make recommendation for the outsourcing of training courses if and when required and provide suggestions for inviting external resource speakers as part of the associates training programs.
- Ensure that high potential associates undergo appropriate development programs and activities.
- Lead the BTHR’s strategy execution by planning, monitoring and adjusting the corresponding learning and development projects or activities.
- Advise changes and their implementation and provide training, tools and techniques to enable others to achieve quality.
- Ensure that every department compiles and maintain a complete and up-to-date associate orientation/induction/standard manual/training materials.
- Keep a comprehensive record of all training activities and maintains the efficient administration within the department preparing and submitting operational reports on time.
- Monitor and control the use of the hotel training facilities and equipment.
- Ensure that said facilities are properly fitted and suitably equipped; make recommendations for improvements and upgrade, as dictated by the needs of the hotel.
- Build up the e-library with current knowledge and information and ensure that an archive of historical events is in a shared drive.
- Assist the Human Resources Department with the preparation and implementation of an effective associate communication program, recruitment and performance review procedures.
KEY BENEFITS:
- Competitive salary
- Attractive benefits
- General insurance provided for inpatient medical treatment
- Outpatient medical treatment claims
- Opportunity to attend various professional training courses
- Opportunity for promotion and transfer within the group
- Opportunity to experience at Hotels and Resorts belonged to Banyan Tree Group
Good English communication
Organizational skills and the ability to multitask
The ability to work under pressure
Attention to detail
Having 2 or 3 years of experience in the similar role is an advantage
Yêu cầu hồ sơ
Please send:
- CV with recent updated photo together with expected salary.
- Send the updated CV in English to "Nộp hồ sơ" or apply directly via Hoteljob
Facebook: Laguna Lăng Cô Tuyển Dụng
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