Devart is looking for a Partnership Account Manager who is ready to join the dynamic Partnership Team of a reliable product company known for its extensive product portfolio. In this role, you will deal with operational issues that may arise in the sphere of partner relationships.
Responsibilities:
- Handle incoming partner requests and manage supporting cooperation documentation
- Prepare and dispatch invoices
- Contribute to the development of diverse marketing activities aimed at increasing sales through the partner channel
- Take part in the development of presentations and marketing materials for partners
- Maintain a partner base in the CRM system
- Actively engage in the development of the Devart Partner Portal
Requirements:
- 1+ year in Customer Success Management/Partner Operations Management/Operations Management
- Exceptional dedication to customer satisfaction and a strong sense of responsibility
- Proficiency in both written and spoken Ukrainian and English at the Intermediate or Upper-Intermediate level
- Effective business correspondence skills
- Proven experience with CRM systems and confident mastery of Excel
- Ability to independently find and analyze information
- Keen attention to detail and a high level of accuracy
- Proactivity, initiative, and a strong aptitude for collaborative teamwork
Nice to have:
- Experience in the IT field
- Technical background
- General understanding of software licensing rules
Working conditions
- No overtime required
- Flexible working hours
- 18 working days of annual vacation
- 15 working days of sick leave
- Medical insurance coverage
- In-house English courses
- Opportunities for professional and personal development (50% tuition fee coverage)
- Various activities: corporate parties, team-building events
- Please note that due to exceptional circumstances such as being under martial law, some of the mentioned benefits and provisions may be subject to temporary limitations or adjustments.
Benefits & Perks
Professional and career growth
Your qualifications, experience, and commitment to what you do will be paid accordingly.
Flexible work schedule
Arrange yourself a flexible schedule with no overtime to improve your work-life balance.
18 days of paid vacation
What is more, once you pass the 2-year mark at Devart, this number will be increased to 20.
15 days of paid sick leave
5 of them do not require any medical confirmation and can be taken at any moment.
Medical insurance
Receive a special Elite medical insurance package that covers 200,000 UAH per year.
Equipment
We provide you with all the hardware and software you might need for productive work.
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