CPT SOUTH EAST ASIA SDN BHD
Customer Service Officer
Company Overview
Join one of the most innovative service providers
CPT SOUTH EAST ASIA SDN. BHD. is a globally online marketing consultancy and service provider company specialises in online trading industry.
Primary Responsibilities
- Provide customer care support in various areas office including but not limited to account issues and online service queries
- Solve to customer respond queries and support in a timely and accurate manner
- Act as a service point for interdepartmental communication and coordination
- Escalate all matters and problems to management as required to ensure resolution of pending issues
- Maintain filling and handle administrative tasks
- Perform any ac hock tasks as assigned
Requirements & Skills
- Fresh graduate are encourage to apply
- Proven work experience for 1 year as Customer Support or similar role
- Good spoken and written Mandarin, English and Malay (Candidates fluent in Mandarin will be an added advantage)
- Excellent communication and problem solving skills
Job Types: Full-time, Permanent
Salary: RM2,800.00 - RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
