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Job Description
We are looking for a customer-centric and cordial E-Commerce Business Associate who
can streamline all e-commerce activities. You should be able to forecast sales and
resolve conflicts. You should be able to grow the business using positive customer
experience.
Job Objectives
● To retain long-term consumer relationships
● Coordinate with the E-Commerce Manager in planning promotional offers and
product discounts
● Organize e-commerce activities
Roles & Responsibilities
● Managing Online Portals of the clients
● Manage online e-commerce accounts of clients
● Respond to customer web inquiries regarding online merchandise or service orders
● Assists customers with product selection, answer basic questions and suggest
various product options that are available.
● Understanding client problems
● Ensures prompt and proper resolution of client queries by providing additional
information or escalating the issue
● Take accountability and responsibility for the work assigned
Competencies Required
● Excellent written and verbal communication skills
● Proficiency in MS Office and relevant software
● Excellent organizational and time management skills
● Ability to work collaboratively with other departments
● Handle multiple projects/assignments at the same time
● Build client relations
Job Type: Fresher
Salary: Up to ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
